Error: The TSI can not be installed in the selected directory because it is protected or the webspace is not yet accessible. Try again or choose another installation directory [EN]

  • Possible causes and help ..

    These are either incorrectly configured write permissions for the corresponding directory or the webspace is not yet accessible via the Internet.


    Sometimes it may take some time to reach a newly created domain / subdomain, unfortunately we have no influence on this process, as it depends on how fast the respective DNS server connect the new address. Only a little patience helps here. In exceptional cases, this process can take up to 48 hours, but usually it should not take more than 15 minutes.


    To resolve the issue of incorrectly configured directory permissions, we recommend using the Plesk Repair Tool. A corresponding documentation can be found under the following link https://docs.plesk.com/en-US/1…esk-repair-utility.74649/

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